Tuesday, July 11, 2006

Medicare in Florida: Ah, the confusion!


Medicare is confusing enough for senior citizens. But in Florida, United Health Care made it even more complicated: A phone number listed in its provider directory was actually the phone number for a sex hotline.

[Full Story Here]

Lesson: When you pay a bunch of people minimum wage to create a directory for you, it's worth paying MORE people to go back and check the numbers.



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